Microsoft Dynamics 365

Microsoft Dynamics 365

With secure cloud storage, business continuity, automatic grades, and centralised collaboration

Veksa can connect your data, business processes and teams with intelligent business applications.  As a result using Microsoft Dynamics 365, Veksa can seamlessly integrate Microsoft Dynamics 365 with your business systems to develop completely tailormade solutions.

Microsoft Dynamics 365 & Power Platform

What is Microsoft Dynamics 365?

Indeed, with Dynamics 365, we have the portfolio of intelligent business applications that will empower every business to deliver operational excellence and create more engaging customer experiences. Also, we can create customised applications using the Microsoft Dynamic 365 platform.  The reason why, is this platform can be tailored by our Microsoft Certified Professionals according to the customer’s needs.

Microsoft Dynamics brings the best of Microsoft technology together

Simply put, Microsoft Dynamics 365 is a suite of intelligent cloud business apps, combining CRM & ERP solutions in a cloud based service, ensuring business critical applications are fully integrated. Because, integrating applications into one unified platform helps provide a single view with real time insights that are actionable, reduces data duplication & also eases data migration, thereby enhancing overall productivity and profitability. Also, we can create customised applications using the Microsoft Dynamic 365 platform.  The reason why, is this platform can be tailored by our Microsoft Certified Professionals according to the customer’s needs.

Microsoft - Faster Delivery for Low Risk and Greater Functionality

How it works?

In a nutshell, high-productivity platforms with a Low Code approach help IT teams get projects delivered.  And now they also support everything from innovative customer applications to re-platforming legacy systems. As a consequence of utilising a combination of Dynamics 365, Power Platform, Salesforce, Azure, AWS and Office 365 we create rapidly deployed, low risk solutions for your business. 

What are low code platforms?

So, applications built using low code platforms are largely built using visual design tools to assemble data capture forms, process flows, business rules, reports etc using drag and drop based visual designers.  As a result, typically, little bespoke software is required and applications can be built very rapidly with a high degree of functionality provided out of the box such as auditing and security, identity management, search, dashboards, self-service reporting etc.  Even though all platforms have limits to their low code capabilities, all the platforms that we work with can be extended using bespoke software to provide functionality that is required and not present in the platform.

Power platform - application analytics, apps, data exchange and more

Not only is Power Platform a collection of Microsoft tools and services that enable the rapid delivery of cloud based enterprise applications, it also includes tools for data analytics (Power BI), desktop and mobile application development (power apps), connecting disparate systems together as part of a unified business process (Power Automate), AI based natural language capabilities (Power Agent) and the common data service that is the key to building really integrated applications spanning Microsoft product families and non-Microsoft applications. Even though all platforms have limits to their low code capabilities, all the platforms that we work with can be extended using bespoke software to provide functionality that is required and not present in the platform.

Benefit

Easy to use

Furthermore, it is simple to implement and you can use it in the cloud or in a hybrid cloud setting. As well as that, Microsoft Dynamics 365 has an intuitive user interface that is clear. Also, users can create personalised workspaces that are activity-based. Hence, this enables them to manage assets and processes. Furthermore, it is similar enough to Office 365 that users will quickly feel like they know how to use the program, reducing the stress of new software implementation. Additionally, if your company requires employees to have their own devices, this software is ideal, since they will be able to access all of their information through its cloud-based functions. Not only does this software come in many languages, it also has country-specific functions for more than 50 countries.Even though all platforms have limits to their low code capabilities, all the platforms that we work with can be extended using bespoke software to provide functionality that is required and not present in the platform.

Benefit

Integrates with Microsoft products

Importantly, Dynamics 365 fully integrates with Office 365, allowing the simple use of Outlook, Power BI and SharePoint. As well as that, it is quick and efficient to move between apps when you use Microsoft Dynamics 365.  Also, you do not have to worry about your employees taking more time to input customer data into other platforms.  Moreover, you also do not have to provide added personnel retraining. Lastly, this software will give you the complete picture of your business that you can analyse and improve on. Also, users can create personalised workspaces that are activity-based. Hence, this enables them to manage assets and processes. Furthermore, it is similar enough to Office 365 that users will quickly feel like they know how to use the program, reducing the stress of new software implementation. Additionally, if your company requires employees to have their own devices, this software is ideal, since they will be able to access all of their information through its cloud-based functions. Not only does this software come in many languages, it also has country-specific functions for more than 50 countries.Even though all platforms have limits to their low code capabilities, all the platforms that we work with can be extended using bespoke software to provide functionality that is required and not present in the platform.

Benefit

Better customer service experience

Microsoft Dynamics 365 collects lots of data from clients.  For example, it can analyse how they interact with certain brands, what kind of websites they visit and even what communities they belong to. Additionally, you can expect to receive information on brand loyalty and buying patterns when you use the BI tool. Hence, this offers invaluable help for customer service representatives. So, with all of this data in their hands, customer service representatives will be able to have personalised interactions with customers. In short, this is beneficial to the client as well as to the business. Also, users can create personalised workspaces that are activity-based. Hence, this enables them to manage assets and processes. Furthermore, it is similar enough to Office 365 that users will quickly feel like they know how to use the program, reducing the stress of new software implementation. Additionally, if your company requires employees to have their own devices, this software is ideal, since they will be able to access all of their information through its cloud-based functions. Not only does this software come in many languages, it also has country-specific functions for more than 50 countries.Even though all platforms have limits to their low code capabilities, all the platforms that we work with can be extended using bespoke software to provide functionality that is required and not present in the platform.

Benefit

Built-in analytics

Microsoft Dynamics 365 has built-in analytic tools and real-time insights.  Azure Machine Learning, Cortana Intelligence and Power BI are all embedded in the software. Cortana and Azure and their algorithms take descriptive statistics and can use them for predictions on the opportunities your business should take. With these tools, you can get predictive insights and see hidden trends. The business application of these pieces of data can be invaluable. When you make a decision, you will do it based on accurate data reports. Not only is this better for your business, but it also offers much more responsive customer service. Additionally, you can expect to receive information on brand loyalty and buying patterns when you use the BI tool. Hence, this offers invaluable help for customer service representatives. So, with all of this data in their hands, customer service representatives will be able to have personalised interactions with customers. In short, this is beneficial to the client as well as to the business. Also, users can create personalised workspaces that are activity-based. Hence, this enables them to manage assets and processes. Furthermore, it is similar enough to Office 365 that users will quickly feel like they know how to use the program, reducing the stress of new software implementation. Additionally, if your company requires employees to have their own devices, this software is ideal, since they will be able to access all of their information through its cloud-based functions. Not only does this software come in many languages, it also has country-specific functions for more than 50 countries.Even though all platforms have limits to their low code capabilities, all the platforms that we work with can be extended using bespoke software to provide functionality that is required and not present in the platform.

Benefit

Data privacy

Certainly, data privacy is a growing concern, but it is one less thing you will have to worry about with Microsoft Dynamics 365. Although it is a cloud-based solution, Microsoft Azure offers top-level cyber security. It has disaster recovery and technical support available 24 hours a day. With physical data centres, service hosting platforms and network connectivity, you can get the help you need. It has disaster recovery and technical support available 24 hours a day. With physical data centres, service hosting platforms and network connectivity, you can get the help you need.

Benefit

Reduces costs

With software that allows you to reduce the sales cycle, you can expect fewer costs. It offers the real-time insights employees need to answer questions and make decisions during the sales process. Its advanced automation functions also help identify redundancies in resources and processes. This goes a long way to reducing costs. Since Microsoft Dynamics 365 uses the cloud for its functions, you also save money on having to maintain your own servers and hardware.

Benefit

Customisation

Dynamics 365 has many built-in workflow tools and modules. They can help you automate functions and tasks across marketing, customer service, field service, sales and project service. If you find that the built-in tools are not offering exactly the functions that you need, you can customise them.  You can use the customisation tools in the program to add new fields and new objects. In addition, you can also expect flexibility in the program's architecture. There are pricing tiers, as well, which allow you to customise the program to your budget and team size.

Benefit

Scalability

Importantly, like most other cloud-based Microsoft products, you can change your subscriptions on a monthly basis.  Consequently, when you want to scale up or down, depending on your budget, project or team size, you can do so with ease. In short, scalability provides the business intelligence that you need from this type of software.

Benefit

Improve your business

Lastly, to reduce costs as well as improve efficiency and offer the customer service your clients deserve, you want to implement Microsoft Dynamics 365.  

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